Effective Date: January 1st 2019
Last Updated: May 8th 2025
MangooHost (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services.
By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal and technical data:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and mailing address
- Payment details (handled via third-party processors; we do not store card data)
- Domain registration details
b. Technical Information
- IP address
- Browser type and version
- Operating system
- Referring URL
- Access times and activity logs
c. Account Information
- Login credentials (hashed and stored securely)
- Service usage history
- Support tickets and communication history
2. How We Use Your Information
We use your information to:
- Provide and manage services you request (hosting, domain registration, VPS, etc.)
- Communicate with you regarding support, billing, or service updates
- Process payments and invoices
- Detect and prevent fraud or abuse
- Improve our website and services
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies to:
- Maintain session state
- Improve site performance
- Analyze traffic patterns
You can disable cookies via your browser settings, but some parts of our site may not function properly without them.
4. Sharing Your Information
We may share your information with:
- Third-party service providers (e.g., payment processors, domain registrars, infrastructure partners) only to the extent needed to deliver our services
- Legal authorities if required to comply with legal obligations or investigations
- Domain registries when registering domain names on your behalf (ICANN may require public WHOIS details unless you opt for privacy protection)
We may store your card or payment details to streamline future transactions or for recurring billing purposes. These are handled securely using PCI-compliant practices. However, we are not liable for any loss, theft, or breach of such data.
That said, we promise to take all reasonable steps to secure our servers and the systems where your data is stored.
We do not sell your data to third parties.
5. Data Retention
- We retain your data as long as you maintain an account with us, and for a reasonable period afterward to comply with legal, tax, or backup requirements.
- You may request deletion of your personal data at any time, and we will fulfill the request unless we are legally required to retain it.
6. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes:
- HTTPS encryption
- Secure server infrastructure
- Regular backups
- Access control protocols
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you may:
- Request access to the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your data
- Object to certain types of processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us.
8. Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us to request deletion.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes implies acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
🌐 https://mangoo.host